Consumer liability for the depreciation of goods
You are responsible for any reduction in the value of the goods resulting from handling the product, except for what is necessary to establish its nature, characteristics, and functionality. We kindly ask customers to take care of the packaging, which is an integral part of the product. It is not permitted to remove product labels or in any way damage the original packaging or the product itself.
Reduction of refund amount based on the condition of the original packaging of the returned product:
- Undamaged packaging and labels: full refund
- Damaged packaging and labels: product value reduced by €6.80
- Without original packaging and labels: product value reduced by €6.80
Percentage reduction of the refund amount depending on the condition of the returned product:
- Product in original packaging: 0%
- Product not used, only functionality tested: 0%
- Product used: 100%